Privacy Policy

Last Updated: 08/21/2024

US Hot Sauce Inc. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.ushotsauceinc.com] (the “Site”), use our services, or interact with us in any way. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

1.1 Personal Data:
We may collect personal data from you in various ways, including but not limited to when you visit our site, place an order, fill out a form, or engage with us in other activities. This information may include your name, email address, phone number, mailing address, and payment details.

1.2 Non-Personal Data:
We may also collect non-personal data, such as your browser type, IP address, pages visited, and other technical data that does not directly identify you. This information helps us improve our site and services.

2. How We Use Your Information

We use the information we collect in the following ways:

– To process transactions: We use your personal data to process and fulfill your orders, including billing and shipping.
– To improve our services: We may use non-personal data to analyze trends and improve the quality of our products and services.
– To communicate with you: We may use your contact information to respond to inquiries, provide customer support, and send you important updates about our products and services.
– To maintain confidentiality: If you engage in our private label services or sign a nondisclosure agreement (NDA) regarding recipes, we ensure that your information is treated with the utmost confidentiality.

3. How We Protect Your Information

We implement a variety of security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes physical, electronic, and procedural safeguards. However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

4. Sharing Your Information

4.1 Third-Party Service Providers:
We may share your personal data with trusted third-party service providers who assist us in operating our business, such as payment processors and shipping companies. These third parties are required to keep your information confidential and use it only for the purposes for which we disclose it to them.

4.2 Legal Compliance:
We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4.3 Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction.

5. Confidentiality and NDAs

We recognize the importance of confidentiality in our private label solutions. Any recipes, formulations, or proprietary information shared with us as part of our private label services will be protected under a nondisclosure agreement. We will not disclose or use this information for any purpose other than fulfilling our contractual obligations.

6. Your Rights

You have the right to:

– Access: Request a copy of the personal data we hold about you.
– Correction: Request that we correct any inaccuracies in your personal data.
– Deletion: Request that we delete your personal data, subject to certain exceptions.
– Opt-Out: Opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send or by contacting us directly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

US Hot Sauce Inc.

1315 E. Main St

St Charles, IL 60174

info@ussauce.com

(800) 505-9999

 

This Privacy Policy is effective as of 08/21/2024. By using our Site or engaging with us, you agree to the terms outlined in this Privacy Policy.

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